?? Order Processing

ORDER PROCESSING

ORDER PROCESSING
Most order contain parts that we do not have in stock. There are over 1 million parts listed in our parts diagrams. We can not stock all of those parts, and no dealer does; however we receive shipments from our manufacturers daily, and in most cases we will receive your parts within 3 to 5 business days. We typically complete your order on the same day we receive the parts. Most orders are shipped FedEx Ground, and you should receive your order within 7 to 10 business days from the date of your order confirmation.

CREDIT CARD PROCESSING
Online orders do not charge your credit card immediately. We verify the availability of the parts ordered prior charging your card. If all ordered parts are available, then the card is charged to continue the order process. All orders are treated as special orders insuring the quickest processing time.

DELIVERY TIME
ALLOW 7-10 BUSINESS DAYS for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders. Also, allow additional shipping time during holidays, as vendor and shipper schedules vary.

CONSOLIDATE SHIPMENTS
Entire orders will be shipped together whenever possible.  Splitting orders may require additional shipping charges.

ADD-ON ORDERS
We begin processing your order at the time you place it.  Our system does not permit the addition of items to your order.  Any add-on orders will be placed as a secondary order and will be charged shipping according to our shipping policy.

BACK-ORDERED ITEMS
If an item is back-ordered, we will notify you via e-mail and give you a cancellation option. Back-orders will be filled before new orders when the back-ordered items become available.

RESTRICTED ITEMS
Certain parts and accessories can not be shipped.  Those items include chemicals and hazardous items.  All batteries are shipped dry.  If you order a battery from our website, you will need to visit your local auto parts store to purchase acid, and you will need to charge your battery for 12 hours prior to using it. Any order weighting greater than 10lbs and/or with dimensions greater than 50in (Example: 24L+20W+6H) will be considered over-sized.  Typically over-sized items will incur additional shipping charges between $15 and $45. We will contact you prior to shipping if your order exceeds our standard shipping policy and provide you a quote for the additional shipping. 

Items such as engine cases, frames, suspension components and body parts for ATV's and utility vehicles will require shipping by US Freight.  Prior to ordering these items, please contact us for a shipping quote.